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INSURANCE CLAIMS

At Global Restoration, we are committed to supporting our customers through every step of the insurance claims process. Our team of trained estimators is certified in handling water, mold, fire, and smoke damage, as well as large loss situations, ensuring that all aspects of your claim are expertly managed.

RESTORING CLIENTS IS ALWAYS OUR GOAL

We help our clients secure a fair assessment of their claim. Our ultimate goal is to restore our clients’ properties to their pre-loss condition.

GET SUPPORT THROUGHOUT THE CLAIM PROCESS

Additionally, our knowledgeable in-house staff is always available to guide customers through the insurance claim process, providing support and clarity at each step to alleviate the stress and confusion that can accompany post-disaster recovery.

Frequently Asked Questions

Insurance Claim Assistance | Global Restoration

Global Restoration helps you navigate insurance claims with detailed inspections, estimates, and direct negotiation with your insurance adjuster.
01 - Do you work directly with insurance companies?

Yes. We document damage, estimate costs, and negotiate with your insurance carrier on your behalf.

02 - Why should I let Global Restoration handle my claim?

We protect your best interests, ensure damage is fully documented, and help you avoid underpayment. We also provide full-service restoration—from emergency response through reconstruction.

03 - What does your insurance support include?

On-site inspections, detailed estimates, claim negotiations, adjuster communication, and client advocacy throughout the process.

04. Do you handle emergency plumbing issues like burst pipes or leaks?

Yes — Global Restoration provides 24/7 emergency plumbing repairs across Buckhead and North Georgia. Whether it’s a burst pipe, leaking water heater, or overflowing toilet, we locate the source, stop the leak, and then begin full water mitigation.

05. What should I do if a pipe bursts in my home?
First, shut off your main water valve if it’s safe. Then call Global Restoration — we’ll send an emergency plumber immediately to stop the leak and start cleanup before it causes structural damage or mold.
06. Do you handle sewage backups or toilet overflows?
Yes — our team is trained to safely manage Category 3 (sewage) water damage, including cleanup, disinfection, and odor removal. We use professional-grade disinfectants to keep your home safe for your family.

OUR CLAIMS SYNC WITH INSURANCE ADJUSTORS

Utilizing Xactimate—the same estimating software employed by insurance adjusters—enables us to provide accurate, detailed claims documentation that aligns with insurance industry standards.

COMMERCIAL & RESIDENTIAL RESTORATION

We offer swift, around-the-clock emergency response services encompassing water emergency dry-outs, mold mitigation, and restoration from water, fire, or smoke damage